23 October 2013
During an inspection looking at part of the service
In January 2013 we found that improvements had been required in record keeping. In October 2013 we found that the service had achieved compliance.
We spoke with one person attending for treatment. They said 'The staff here always respect confidentiality.' We also spoke with three members of staff during our visit.
We found staff had a good understanding of the importance of accurate records and their responsibilities under the Data Protection Act 1998. We found that records were stored securely and easily accessible when required.