There are two registered providers who provide dental services from the same building and they are both registered with the same location name Complete Dental Care. Although the providers share staffing arrangements, the reception desk and the waiting room they have been inspected separately. This report relates to Dr Sunita Daswani. During the last inspection, on 19 March 2014, we found the provider had not completed all the necessary actions to be compliant with the standards and regulations for record keeping. We judged that the provider had not ensured people were protected from the risk of unsafe or inappropriate treatment arising from the lack of proper records. The provider was issued with a warning notice to make improvements.
At the recent inspection on 6 August 2014 we saw improvements had been made with the practice management records. However, we found the patient's clinical notes were still missing significant information about the treatment they had received. The provider provided some evidence to us after the inspection because they were unavailable on the day of the visit. The information demonstrated that some improvements had taken place or were in the process of being implemented.