15 April 2013
During a routine inspection
People told us that prior to their treatment everything was clearly explained to them and this enabled them to make informed decisions regarding their care.
People also told us they were treated with dignity and respect by staff. We saw that staff spoke politely to people and carried out consultations in a designated room.
We saw processes in place for managing the prevention and control of infection and evidence of effective systems in place to reduce the risk and spread of infection within the service.