9 May 2013
During a routine inspection
We reviewed electronic records of seven people using the service, which showed a plan of their treatment and included the routine check-up period appropriate for their oral health. One person told us: "My treatment is always explained to me, and they check every time that my health hasn't changed since the last visit.'
People were provided treatment in a clean, hygienic environment. There were systems and processes to ensure that people were protected from the risk of infection.
We spoke with three staff members who told us they were very well supported in their role by the service provider.
We were shown audits, and assessments performed by the provider that were used to monitor and check the quality of the service provided at David Ransom and Associates Dental Surgeons practice.