We spoke with the practice manager and a dental nurse. They told us about the changes that had been implemented since our last inspection. This meant that risk recontamination and spread of infection had been removed.
The practice manager sent us an instrument cleaning and sterilisation procedure which they had implemented as a checklist. This was used to observe the working practices of the dental nurses
People's care and treatment was planned and delivered in a way that met their needs. People told us that if they needed treatment they had a treatment plan. They also said that the dentist took a medical history and asked them to update this.
People were treated in an environment which was clean and hygienic. The people we spoke with told us that the surgery was always clean. However, we found that the process for cleaning and sterilising instruments did not follow recognised guidance. People also said how safe they felt with the staff.
There was a process to give comments and feedback so people could give their views about the service. There were risk assessments and some auditing systems to make sure the service provided was safe.