The Care Quality Commission
  • Dentist
  • Dentist

Dorchester Orthodontic Clinic

15 Cornwall Road, Dorchester, Dorset, DT1 1RU (01305) 259417

Provided and run by:
Dr. Katherine Rowland

All Inspections

18 February 2014

During a routine inspection

During the inspection, we spoke with the parents of two young people who used the service. They told us the dentist clearly explained the treatments offered and they were asked for written consent prior to receiving any treatment. We found that people were asked for consent and the provider acted in accordance with people's wishes.

People who use the service received care in a way that met their needs and preferences. The people we spoke with told us they were happy with the services provided. One person told us they needed an emergency appointment and were seen the same day.

We found the environment and equipment in the practice to be clean, safe and well maintained. The people we spoke with told us they did not have any concerns about the cleanliness of the premises or the dental equipment and instruments.

There were enough qualified, skilled and experienced staff to meet people's needs. The people we spoke with told us the staff were very friendly and helpful.

There was an effective complaints system available, in case anyone wished to raise a complaint. The people we spoke with told us that they had no concerns and that they would speak to the staff if they had any concerns or complaints.