The Care Quality Commission
  • Dentist
  • Dentist

Mona Lisa Smiles

83 Station Road, New Barnet, Barnet, Hertfordshire, EN5 1PX (020) 8449 3411

Provided and run by:
Dr. Khosro Basirat

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 10 September 2024. We found the practice had met regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. Mona Lisa Smiles is in New Barnet, in the London Borough of Barnet and provides NHS and private dental care and treatment for adults and children. There was step free access to the practice. The practice had 4 treatment rooms. During the assessment we spoke with the principal dentist, 1 associate dentist, 2 dental nurses, 1 dental hygienists, 2 receptionists and the practice manager.

20 February 2014

During a routine inspection

Patients' privacy was respected. Patients were able to discuss treatment, medical history, fees and other matters behind closed doors in treatment rooms. In addition, we also saw that the waiting room was separate from the main reception desk. This also increased patient privacy.

Patients spoke positively about the quality of care and treatment received. One patient described their care as '100/100' whilst another spoke positively about the use of new technology.

None of the patients we spoke with expressed concern about their safety whilst at the practice. One patient referred to staff as 'gentle and kind.'

We saw evidence that the provider undertook 6 monthly infection control audits in line with Department of Health guidance. We looked at the latest audit results and were able to confirm, for example, that dental chairs were clean and free from rips and tears.

Records were kept securely. During our inspection we saw that patient paper records were stored in lockable cabinets behind the reception desk. We also saw that access to patient electronic computer records was password protected and that each member of staff had their own 'log on ID.'

10 August 2012

During a routine inspection

Patients told us that they had been treated with respect and dignity. They expressed satisfaction with the care and treatment provided. They told us that the dentist was, 'professional', 'patient' and 'friendly'.

Detailed assessments and treatment plans had been prepared for patients. Treatment had been given with patients' agreement and written consent.

The premises were clean and well maintained. There were arrangements for infection control and appropriate checks in place to ensure standards were adhered to. Staff were knowledgeable about infection control and decontamination procedures for equipment and instruments used. Patients told us they were happy with the cleanliness of the practice and said it was 'very bright and pleasant".