4 December 2012
During a routine inspection
Patients spoke positively about their experience of the practice. Patient comments included: 'Absolutely first class, an excellent dentist,' 'They are always extremely polite,' and 'They are nice. I don't think we would find a better place than this anywhere.'
The provider had a child protection policy in place for the practice. The practice manager confirmed that no children were seen without a chaperone in attendance.
We found the practice was clean and arrangements had been made to reduce the risk of infection. Arrangements to provide a separate decontamination room were in progress, overseen by commissioners of the service.
Patients spoke positively about the staff that worked with them. Patient comments included, 'Staff are very efficient; no one has any off days,' 'Staff are good with people,' and 'The dental nurse is always really helpful.'