7 June 2013
During a routine inspection
People told us it was easy to get an appointment. One person said, 'It's easy to get an appointment on the day I want it and the text reminder a few days before is always helpful.'
One person told us, 'They always ask if there is any change to my health since my last visit. There is a form to complete about my health and medications.'
People told us the practice was clean and they felt safe. One person said, 'It's always clean.'
People were cared for, or supported by, suitably qualified, skilled and experienced staff. People said they were confident in the staff who treated them.
We saw people were protected from the risks of unsafe or inappropriate care and treatment because accurate and appropriate records were maintained.