13 April 2012
During a routine inspection
Both parents said they had understood the care and treatment choices offered as 'the dentist had explained the proposed treatments'. We were told appropriate information and support had been provided prior to the treatment taking place, for example: verbal and paper information relating to dental care and caring for braces. One parent said she had been shown the proposed procedure on a dummy before the treatment had taken place and her daughter had been given a choice of colour bands to use. The other parent said she had been told to ring the surgery should an emergency situation arise.
One parent said she had signed a consent form at the first consultation. Both parents said that they had been asked for their child's health history and whether the child had been taking medication.
We were told by both parents should there be a problem the problem would be 'put right immediately'.