4 February 2014
During an inspection in response to concerns
At the time of our inspection the manager at this service was not registered with The Care Quality Commission (CQC) for this location. However, the previous manager had not deregistered with CQC at the time of the inspection; therefore their name still remains on any reports until such time that this information is received.
Patients' needs were assessed and care and treatment was planned and delivered in line with their individual treatment plan. We looked at the patient records for sixteen people. We saw that the information about patients' oral hygiene was recorded in their records along with the advice they had been given either by the dentist or hygienist.
Staff told us that the practice continually monitored their infection control procedures and that decontamination equipment was monitored for efficiency and effectiveness. The practice had carried out audits of other aspects of the service which had included an audit of record keeping in October 2013. Dentists continually assessed and monitored the x-rays they carried out to ensure they were of consistent quality.
We found that the information recorded in patient records was comprehensive and provided sufficient information about the treatment that was planned or had been carried out. There was also a record of discussions and treatment options that had been discussed with patients. This was in line with the guidance from the General Dental Council (GDC) in Standards for the Dental Team.