9 January 2014
During a routine inspection
People said they were fully informed of their treatment plans and understood the costs of their treatment.
We found the dentist ensured people's care and treatment was safe and effective. There was emergency equipment available. The provider had all the emergency drugs recommended by the British National Formulary for dental practices. We saw the X-ray equipment had instructions to ensure safe practice.
The practice had implemented most of the recommendations for decontamination from the Department of Health 'Health Technical Memorandum 01-05: Decontamination in primary care dental practices' (HTM01-05).
Overall the provider had a system in place to support staff to work safely and effectively.
The provider managed complaints appropriately.