11 June 2012
During a routine inspection
People told us they were very happy with the care and treatment they received. They told us the practice was flexible and would always fit them in if they needed to see a dentist urgently. They said they were confident the treatment they received would always be appropriate.
"I am always asked to complete a questionnaire about my health every time I visit. They explained to me this was to ensure the information they have about me is up to date and relevant".
"If I need treatment he always explains to me what is required and the various options available for alternative treatment. I am always happy with the service they provide".
"The last time I visited I completed a questionnaire about the service they provide. I was very happy with everything and had no complaints or negative comments to make".
"I have been with this practice for a number of years. I have always been happy with the service I received. I get very good oral checks and any treatment required is explained in detail with potential costs".
"I have just moved to this practice recently. I always get in on time and find the staff polite and friendly when I arrive. The dentist always explains any treatment required and the options available to me. Very satisfied".
"On a scale of one to ten I would give my dentist ten. I always feel safe during treatment".