21 January 2013
During a routine inspection
The records and care practices we saw supported what people had told us. People received care and support in a risk assessed and monitored environment. Staff were friendly, supportive, knew their jobs and there were enough of them to meet people's needs. They also received the support they required from the organisation to carry out their jobs and responsibilities efficiently. People were supported to make complaints as required and knew who to complain to. There were no current safeguarding alerts or complaints.