- Care home
Long Meadow
Report from 19 June 2024 assessment
Contents
Ratings
Our view of the service
Date of assessment 10 July 2024 to 24 July 2024. Long Meadow is a residential care home providing accommodation for people who require personal care. The service is registered to support up to 41 people. At the time of our assessment, 24 people were using the service. This assessment was carried out to follow up on previous enforcement action. At this assessment we found the service had made improvements and was no longer in breach of regulations. Improvements had been made to the systems and processes in place to ensure people were protected from the risk of abuse. This included appropriate recording, reporting and review of accidents and incidents. The service worked in partnership with safeguarding teams. Risks to people were now identified and sufficiently assessed. There were adequate staffing levels to ensure cleaning staff could carry out their tasks and people had access to enough specialist equipment to be supported safely. There were enough staff to support people using the service. Governance systems had improved and now provided effective oversight of quality and safety.
People's experience of this service
We spoke with 2 people and 8 relatives of people using the service. Many people and relatives reflected on positive changes since our last inspection. Relatives felt changes in management had led to increased communication and improvements in the overall safety, maintenance and cleanliness of the service. People and relatives felt risks were suitably assessed and managed and most said that they had been involved in discussions about people’s care and support. People and relatives told us staffing levels were felt to be safe, and staff were well trained. No concerns were raised around the timeliness of referrals to relevant professionals and some relatives noted improvements in teamwork by staff at the service to ensure people received good outcomes in relation to their health.