9 January 2013
During a routine inspection
People told us they did not have to wait too long for appointments and that they are always welcomed in a friendly manner. One person said 'It is very easy to get an appointment.' Another said 'There is never a problem to get an appointment here.'
People commented to us that they thought the surgery and practice building were clean. One person said, 'The practice is always kept immaculately clean.'
We were told by the people we spoke with that they felt safe and confident when in the surgery. One person said 'He is a very good dentist as the children are not scared to come.'
People told us that they have not had any need to complain but if they needed to they would speak either to the dentist or one of the dental nurses.