Updated 27 September 2022
We undertook a follow up focused inspection of Your Dentist Lancaster Limited on 31 August 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a comprehensive inspection of Your Dentist Lancaster Limited on 10 May 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe or well led care and was in breach of regulation 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Your Dentist Lancaster Limited dental practice on our website www.cqc.org.uk.
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it safe?
• Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 10 May 2022.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 10 May 2022.
Background
Your Dentist (Lancaster) Limited is in Lancaster and provides private dental care and treatment for adults and children.
The entrance to the practice is via a set of stairs; there is no level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces, including dedicated parking for disabled people, are available near the practice in pay and display car parks.
The dental team includes the principal dentist, two dental nurses, one of whom no longer carries out dental nursing, and a dental therapist. The practice has two treatment rooms.
During the inspection we spoke with the principal dentist, the two dental nurses and the dental therapist. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open: 9am to 5.30pm Monday to Friday.
There were areas where the provider could make improvements.
- Take action to ensure the clinicians take into account the guidance provided by the College of General Dentistry when completing dental care records.