Updated 17 May 2019
We undertook a follow-up desk-based inspection of Puredental on 14 March 2019. This inspection was carried out to review in detail the actions taken by the provider to improve the quality of care, and to confirm whether the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported remotely by a specialist dental adviser.
We undertook a follow-up inspection of Puredental on 16 October 2018 under section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the provider was not providing well-led care and was in breach of Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Puredental on our website www.cqc.org.uk.
As one or more of the five questions were not met we required the provider to make improvements. We then inspect again after a reasonable interval, focusing on the areas in which improvement was necessary.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we identified at our inspection on 16 October 2018.
Background
Puredental is in the centre of Southport and provides private dental care for adults and children.
There is level access to facilitate entrance to the practice for people who use wheelchairs and for pushchairs. Car parking is available near the practice.
The dental team includes a dentist and a dental nurse. The dental team is supported by a practice manager. The practice has one treatment room.
The practice is owned by a company and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008
and associated regulations about how the practice is run. The registered manager at Puredental is the principal dentist.
During the inspection we looked at the provider’s procedures about how the service is managed. We reviewed the information and evidence the provider sent to us to demonstrate compliance with the regulation.
The practice is open:
Monday to Friday 9.00am to 6.00pm
Saturday 9.00am to 2.00pm.
Our key findings were:
- The provider had reviewed and improved their systems and processes for managing risk.