12 December 2012
During a routine inspection
People told us they were always included in discussions about their treatment and were clear about the cost of treatment.
During the inspection we spoke with staff and looked at patients' records, staff records, policies and procedures. Staff we spoke with told us that they enjoyed working at the service.
We found that the practice provided a clean environment for treating patients and equipment used was satisfactorily maintained.
We found that the practice provided almost all of the mandatory training for staff, and ensured this was kept up to date. Where there were shortfalls, we were assured that the provider would take the necessary steps to rectify this.
We saw that records were stored securely, and were well maintained and appropriately completed.