We carried out an announced comprehensive inspection at Albert Road & Britannia Village Surgery on 3 May 2017. The overall rating for the practice was good. However, the rating for the practice providing caring services was requires improvement and we found five areas where the provider should improve. The full comprehensive report on the 3 May 2017 inspection can be found by selecting the ‘all reports’ link for Albert Road & Britannia Village Surgery on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 26 June 2018 to assess whether the provider was meeting legal requirements and areas it should improve that we identified in our previous inspection on 3 May 2017. This report covers our findings in relation to improvements made since our last inspection.
Overall the practice is now rated as good.
Our key findings were as follows:
- Actions identified during risk assessments such as fire safety were remedied in a timely manner to mitigate the risk of harm to patients and staff.
- Locum GPs were trained to child protection level three as per statutory guidance.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Rates for childhood immunisations uptake and dementia reporting had improved.
- There was an effective process for managing cervical screening.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice