Background to this inspection
Updated
28 October 2021
Your Baby Scan Ltd runs two locations, Your Baby Scan Ltd which is located in Widnes (this service) and Your Baby Scan Crewe. This service has been registered with the Care Quality Commission since 2015. The service had a registered manager in place since initial registration.
The service provides a range of ultrasound scans in 2D,3D and 4D during pregnancy for women of all ages. It is registered to provide the regulated activity of diagnostic and screening procedures.
The service was inspected in April 2021 and rated inadequate in July 2021 and were issued with a warning notice and three requirement notices. On this inspection these have now been met.
Updated
28 October 2021
Our rating of this location improved. We rated it as good because:
The service had enough staff to care for women and keep them safe. Staff had training in key skills, understood how to protect women from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to women, acted on them and kept good care records. The service managed safety incidents well and learned lessons from them.
Staff provided good care and treatment. The registered manager monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of women, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information.
Staff treated women with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to women, families, and carers.
The service planned care to meet the needs of local people, took account of women’s individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for their results.
The registered manager ran services well using reliable information systems and supported staff to develop their skills. The service had implemented a vision for what it wanted to achieve and a strategy to turn it into action. Staff felt respected, supported, and valued. They were focused on the needs of women receiving care. Staff were clear about their roles and accountabilities. The service engaged well with women to plan and manage services and all staff were committed to improving services continually.
Diagnostic and screening services
Updated
28 October 2021
We rated this service as good. See the Overall summary above for details.