Derby Heights Care Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective -This key question has been rated Good. People's needs were assessed, and care and support were delivered in line with current standards to achieve effective outcomes. People’s healthcare needs were documented.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

People had care plans in place which reflected their individual health and social care needs. People felt staff understood their needs well. However, three people felt they had not been involved in their care plans. The registered manager confirmed actions to further improve people’s involvement in care planning. This included a planned schedule to carry out care plan reviews with people and/or their relatives.

The registered manager told us how people's needs had been assessed prior to them using the service, and how this continued following their admission to ensure the service had accurate and up to date information on people's needs and preferences.

People had their needs assessed prior to them using the service. This information was clear and person centred, which supported staff to write care plans and risk assessments. Staff regularly reviewed these and prompt action was taken when there had been a change in people’s needs.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.