• Care Home
  • Care home

Manna Walk

Overall: Good read more about inspection ratings

18 Moss Lane, Bootle, Merseyside, L20 0ED (0151) 281 2034

Provided and run by:
Manna Care Ltd

Latest inspection summary

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Background to this inspection

Updated 3 April 2019

The inspection:

• We carried out our inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. Our inspection checked whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

• Our inspection was completed by an adult social care inspector.

Service and service type:

• This service is a residential care provider. It provides personal care and accommodation to younger and older adults living with a learning disability and/or autism.

• The service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. At the time of our inspection, a manager was registered with us.

Notice of inspection:

• Our inspection was announced.

• We gave the service 48 hours' notice of the inspection visit because it is a small service and we needed to ensure people would be available to speak with us as part of the inspection process.

What we did:

• Our inspection was informed by evidence we already held about the service. We also checked for feedback we received from members of the public, local authorities and clinical commissioning groups (CCGs). We checked records held by Companies House and the Information Commissioner's Office (ICO).

• We asked the service to complete a Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.

• We spoke to one person who used the service and three people's relatives.

• We spoke with the provider, the registered manager, the deputy manager, the well-being co-ordinator and two senior care workers.

• We reviewed two people's care records, two staff personnel files, audits and other records about the management of the service.

Overall inspection

Good

Updated 3 April 2019

About the service:

• Manna Walk is a residential service that was providing personal care to 7 adults with learning disabilities at the time of the inspection.

• The service is based in a Victorian house set over three floors. It has a large kitchen, laundry area and lounge to the ground floor, with bedrooms over the remaining floors. The service has a spacious sensory garden situated to the rear.

People’s experience of using this service:

• People received care from staff who had been supported in their role with, appropriate training, supervision.

• The service adequately recorded the investigation and analysis of incidents and accidents.

• Regular checks and audits were carried out to determine the quality of the care and to achieve compliance with regulations.

• Although some of the people were unable to verbally communicate with us, our observations showed people were settled in their environment and led a fulfilled life. Relatives told us staff were kind, friendly and dedicated and knew people's needs and preferences well.

Rating at last inspection:

• At our last inspection, the service was rated "good". Our last report was published October 2016.

Why we inspected:

• All services rated "good" are re-inspected within 30 months of our prior inspection.

• This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received.

Follow up:

• We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned for future dates.

The service met the characteristics for a rating of "good" in all the key questions we inspected. Therefore, our overall rating for the service after this inspection was "good.''

More information is in our full report.