5 November 2020
During an inspection looking at part of the service
We found the following examples of good practice.
¿ There were good practices in the home to prevent the spread of infection by visitors. The home had its own NHS barcode for track and trace at the entrance. People were prompted to consider if they were symptomatic before entering the home.
¿ The provider made sure staff had enough personal protective equipment (PPE) such as gloves, aprons and masks. Staff knew when to wear these to keep people safe. There were PPE stations and posters around the home reminding staff how to use PPE in the right order.
¿ The home benefited from a small, static staff team and people were familiar with them. People said they had become used to staff wearing masks all the time.
¿ Staff supported people to keep at a safe distance of two metres. When new people came to live or stay at the home they were supported to stay in their room for a safe period.
¿ Staff had training in infection prevention and control and in Covid-19. The provider made sure staff were aware of the latest national and local guidance about infection control measures.
¿ The home looked very clean and housekeeping staff had good supplies of
appropriate cleaning products. They made sure they frequently cleaned touch points, such as
handrails and door handles.
¿ Staff and residents had regular testing for Covid-19. The provider and registered manager were very supportive of the emotional well-being of people and staff.
Further information is in the findings below.