20 May 2021
During an inspection looking at part of the service
The service was a large home, bigger than most domestic style properties. It did not meet current best practice guidance around people who have a learning disability living in domestic style accommodation. The size of the service having a negative impact on people was mitigated by the home being arranged as two areas where small groups of people lived, and a one bedroom flat one person could use.
We found the following examples of good practice.
Staff followed robust infection prevention and control procedures to prevent people visiting the home from catching and spreading infection. There was clear guidance around social distancing and the symptoms of COVID-19.
Staff checked visitors’ temperatures and visitors were asked to complete a health questionnaire. Visitors were asked to show evidence of a negative Lateral Flow Device COVID-19 test, taken on the day of their visit.
Staff had been imaginative in devising activities for people to follow in the home. Activities were provided to support people’s wellbeing during the pandemic.
Staff had supported people to look forward to life after the pandemic. People had been asked what activities they were looking forward to when restrictions were lifted and supported to plan how they would engage in the activities they chose.
People had been supported to maintain relationships that were important to them. When ‘in person’ visits were not possible, staff supported people to use technology to contact their families and friends. The registered manager supported people to access the community in a safe way when this was permitted.
Staff used appropriate Personal Protective Equipment, (PPE), to protect people from the risk of infection. The staff were trained in Infection Prevention and Control and how to use PPE safely.
The provider followed government guidance on COVID-19 testing of staff. People who lived in the home were supported to test for COVID-19. The provider had accessible information for people about COVID-19 testing and the COVID-19 vaccination programme.
The home was clean and hygienic. Additional cleaning had been introduced, including regular cleaning of frequently touched surfaces.
The registered manager had links with appropriate agencies for advice about protecting people from infection during the pandemic. She followed best practice guidance around supporting people who have a learning disability to ensure people’s safety and wellbeing.