27 September 2013
During a routine inspection
People said they were respected and made to feel calm and reassured when they attended the surgery. One person told us that staff were friendly and professional.
Staff told us they received ongoing training and support and worked well as a team.
The practice manager displayed a thorough knowledge of the policies and procedures in place and completed audit checks to ensure records and equipment were well maintained.
People told us that they had not needed to make a complaint about the practice but knew the route to take if they needed to raise any issues or areas of concern.