Updated 23 November 2018
We undertook a follow up focused inspection The Dental Practice on 9 November 2018. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a comprehensive inspection of The Dental Practice on 2 July 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe, effective and well-led care in accordance with the relevant regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for The Dental Practice on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
- Is it safe
- Is it effective
- Is it well led
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found this practice was providing effective care in accordance with the relevant regulations.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
Background
The Dental Surgery is in Barrow in Furness and provides both NHS funded treatment and private treatment to adults and children.
There is assisted access for people who use wheelchairs and those with pushchairs. On street car parking spaces are available near the practice.
The dental team includes one dentist and two dental nurses. The practice has one treatment room.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke with the principal dentist and the dental nurses. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday 9.15am – 6.00pm
Thursday 9.15am – 5.30pm
Friday 9.15am – 4.30pm
Our key findings were:
- The practice had improved safeguarding processes.
- Staff files had been reviewed and now contained evidence of photographic identification, and immunity.
- A system was in place to audit radiography and infection prevention and control.
- Health and safety had improved with fire, electrical and gas systems checks in place.
- Medical emergency equipment was in place, regularly audited and accessible. Staff had completed emergency training.
- Clinical and non-clinical audits were in now place.
- The practice had improved systems to identify and manage risk effectively.
- Decontamination processes and management of treatment areas had improved.
- Patients records had improved and were consistent
- Patients surveys were in place, reviewed and shared at staff meetings.