The Karri Clinic

Updated 3 July 2023

The Karri Clinic is an independent private clinic in Willerby, East Riding of Yorkshire. It serves the communities in Hull and East Riding and accepts patients from all over the UK and abroad.

The main services the clinic provides is lipoedema surgery and cosmetic surgery. All surgery is performed as a day case procedure under local anaesthetic or intravenous sedation anaesthesia. Intravenous sedation is administered by a Consultant Anaesthetist. All pre-op and post-op consultations are undertaken by the Consultant Surgeon. The clinic only offers services to self-pay patients.

It is registered to provide the following regulated activities

• Diagnostic and screening services
• Surgical procedures
• Treatment of disease, disorder, or injury.

The clinic has a manager registered with CQC.

The clinic consists of a highly specified minor ops theatre, a sluice room, two recovery rooms, sterile stores, a reception and waiting area, and two consultation rooms. The minor ops theatre is modern and well-equipped, and ideally suited to day case cosmetic plastic surgery. The clinic did not have any inpatient facilities and patients did not stay overnight.

Our inspection was unannounced (staff did not know we were coming). This was the first time we had inspected this service.

Updated 3 July 2023

We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service-controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety well. Staff collected safety information and used it to improve the service.
• Staff provided good care and treatment and gave patients pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. They followed the two-stage consent process.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families, and carers.
• The service planned care to meet patients’ individual needs and made it easy for people to give feedback.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported, and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients to plan and manage services and all staff were committed to improving services continually.

Updated 3 July 2023

This is the first time we rated this service. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service-controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety well.
• Staff provided good care and treatment, gave patients enough to drink, and gave them pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
• The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait for treatment.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountability. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.