1 August 2023
During an inspection looking at part of the service
Cherry Trees is a care home providing personal care for up to 66 older people some of whom were living with dementia. At the time of the inspection there were 60 people living in the home. Cherry Trees is a purpose-built care home consisting of 4 separate units, each of which has separate adapted facilities.
People’s experience of using this service and what we found
People were safeguarded from the risk of abuse. Staff knew what actions to take if they suspected abuse. The management team took appropriate actions to keep people safe. Risks associated with people's care were identified and managed safely. Accidents and incidents were analysed and trends and patterns were identified. Actions were taken to mitigate future risks.
People received their medicines as prescribed and by staff who were trained and competent to administer medicines safely.
The home was clean and well maintained. Scheduled maintenance of the building and equipment took place in line with current guidance. The provider had a safe recruitment process in place which ensured suitable staff were employed. There were enough staff available to respond to people in a timely way.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Person centred care was promoted throughout the home. We observed staff interacting with people in a caring and supportive way.
We saw evidence the provider had involved professionals in people's care and had promptly sought assistance from relevant professionals when required. People, relatives, and staff were supported to feedback about the home and had several opportunities and forums to facilitate this.
The management team completed a series of audits to ensure standards were maintained. Actions identified were promptly resolved.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 8 November 2019).
Why we inspected
We received concerns in relation to leadership, the management of medicines, meeting people’s needs and risks associated with people’s care. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
The overall rating for the service has remained good, based on the findings of this inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
We found no evidence during this inspection that people were at risk of harm from this concern. Please see the safe and well led sections of this full report.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for ‘Cherry Trees’ on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.