The Care Quality Commission
  • Care Home
  • Care home

Archived: The Corner House

Overall: Good read more about inspection ratings

65A Welbeck Street, Whitwell, Worksop, Nottinghamshire, S80 4TW (01909) 720899

Provided and run by:
Dr E M R DeSaram and Mrs A Gibbins

Important: The provider of this service changed. See new profile

All Inspections

21 and 22 October 2014

During a routine inspection

The inspection was unannounced and took place on the 21 and 22 October 2014. The Corner House is a home for up to three people with learning disabilities. There were two people using the service at the time of our inspection.

There was a registered manager at the service at the time of our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements of the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At the last inspection on 2 August 2013, we asked the provider to take action to make improvements to risk assessments as part of the care planning process. The provider sent us an action plan stating improvements would be made by 10 September 2013. We found this action had been completed.

People using the service were at reduced risk of abuse because of the steps taken by the provider. Decisions related to people’s care were taken in consultation with people using the service, their representatives and other healthcare professionals, which ensured their rights were protected.

Where people using the service lacked capacity to understand certain decisions related to their care and treatment, best interest meetings were held which involved family members, independent mental capacity advocates, and social workers.

There were enough staff available at the service and staffing levels were determined according to people’s individual needs.

Staff received training that was relevant to supporting people with learning disabilities. Staff were supported through links with community healthcare professionals to ensure people received effective care relating to their on-going healthcare needs.

People told us they enjoyed living there and told us that staff were caring. People were able to take part in hobbies and interests of their choice.

The registered manager at the home was familiar with all of the people living there and staff felt supported by the management team. Staff and people using the service had daily discussions and regular meetings that enabled them to make suggestions and be involved in decisions about the service.

2 August 2013

During a routine inspection

People told us they were happy with their care at Corner House. We saw that people were involved in running their home and that staff were knowledgeable about their care needs. One person told us, "I do my own washing and the care staff helps with that and other things. I am really happy here.'

We saw that people's needs were assessed and that care plans were in place. We found that some areas of care were not fully risk assessed as part of the care planning process.

We found that staff were aware of how to protect people from abuse and that procedures were in place to respond to any concerns. Appropriate records were mostly kept and were stored securely at the home.

We saw that suitable recruitment procedures were used when employing staff and that staff were adequate trained and supported at the home. We also saw that suitable numbers of experienced staff worked on each shift.

We saw that the manager had systems in place to monitor the quality of the service and that most areas were assessed and records kept.

22 July 2012

During a routine inspection

People we spoke with said they were happy with the support they received. One person said that the staff member supporting her was 'a nice person'and another told us 'it's a nice place'.

People showed us their bedrooms and we were told that they had chosen the decor. They told us the staff gave them good support and respected their privacy.

Although people reported that their care was satisfactory, we found sometimes there was a lack of information and guidance for staff and improvements were needed in monitoring the quality of the service.