Saint Elkas is a care home for up to eight people. It can provide care and support to people who have enduring mental health needs. Eight people were residing at St Elkas on the day of our inspection, they were from middle to older age.
The service had a registered manager in post. There were clear management structures offering support and leadership. The home had a positive, empowering culture.
People told us they were happy living at the home and they felt the staff understood their care and support needs.
People were involved in decisions about their care and support. Staff made appropriate referrals to other professionals and community services.
Staff understood people’s care and support needs. They were kind and thoughtful towards them, and treated them with respect.
The staff had received training and understood the needs of people living at Saint Elkas. There were sufficient staff to meet the needs of people at all times.
We looked at how medication was administered, recorded, stored and managed. We found systems were in place but improvements could be made in relation to the recording and storing of medication.
People spoke positively about the range of activities in the home and community, they were tailored to individual needs and preferences.
The home was clean, hygienic and well maintained.
We found the location to be meeting the requirements of the Deprivation of Liberty Safeguards.
Records showed that CQC had been notified, as required by law, of most of the incidents in the home that could affect the health, safety and welfare of people. We found that one safeguarding notification had not been completed. The provider ensured all staff knew about this and we saw improvements to systems were put in place on the day of our inspection. Because the provider had not provided the notification they had breached one area of the Health and Social Care Regulations. The action we have asked the provider to take can be found at the back of the full report.