Our current view of the service
Updated
11 January 2024
Brambling Lodge is a residential care home providing personal care to people who may be living with dementia. We completed this assessment between 15 January 2024 and 23 January 2024, we visited the service on 15 January 2024, and we spoke to relatives remotely about their experience of the service. We assessed 5 quality statements including Safeguarding, Involving people to manage risk, Safe and effective staffing, Independence choice and control and Equity in experience and outcomes. We assessed these quality statements as Good and the overall rating for the service remains Good.
People's experience of the service
Updated
11 January 2024
People told us they felt safe living at the service. Relatives confirmed they thought their loved ones were supported safely and in the way they preferred. Relatives told us staff had identified risks and supported people to remain as safe and as independent as possible. We observed people being supported to manage risk safely including encouraging people to use mobility aids. People told us there were enough staff to meet their needs and they were friendly and kind. Relatives told us about the ‘love and care’ staff showed their loved ones. Relatives described how staff had a positive impact on their loved one, they had been supported to regain their independence when they returned from hospital including eating and drinking without assistance.