We carried out a review of the data available to us about Bloomfield Rd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Bloomfield Rd, you can give feedback on this service.
Bloomfield Road is a residential care home that provides accommodation and personal care support for up to five adults with mental health needs. At the time of our inspection five people were using the service.
People’s experience of using this service and what we found:
The service took an active role in supporting people re-establish and build relationships which mattered to them. People received support to achieve positive outcomes and maintain their mental wellbeing and move onto independent living. People were supported to achieve their goals and gain control of their lives. The service met people’s communication needs.
People were safe at the service. There were systems and processes to safeguarding people from abuse; and staff knew the procedures to follow to report any concerns of abuse. People’s needs were met by enough numbers of staff who had undergone safe recruitment checks. Risks to people were managed effectively to reduce harm. Medicines were administered and managed safely, and records were maintained. The environment was well maintained, and clean. Staff followed good infection control procedures. There were systems in place to learn lessons when things go wrong.
People’s care needs were assessed in line with recommended guidance, and their support planned and delivered in a personalised way. Care plans were developed with the involvement of people and relevant professionals. Regular reviews took place to ensure support delivered to people met their needs. People’s nutritional and dietary needs were met. People received support to maintain good health; and staff worked effectively with health and social care professionals.
Staff were trained, supervised and had the skills and knowledge to meet the needs of people they supported. There were suitable facilities available for people to use. Staff supported people to express their views. People were encouraged to follow their interests, develop daily living skills and encouraged to be as independent as possible.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff understood their responsibility under the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards.
People knew how to make a complaint if they were unhappy with the service. The views of people, relatives, staff and professionals were sought and used to develop the service. The quality of the service was regularly assessed and monitored to drive improvements. The service worked in partnership with external organisations to develop and improve the service.
You can read the report from our last comprehensive inspection on our website at www.cqc.org.uk.
Rating at last inspection and update:
The last rating for this service was Good (published 22 September 2017). At this inspection the service remained Good overall.
Why we inspected: This was a planned inspection based on the previous rating of the service.
Follow up: We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.
The service had a registered manager in place. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
There were enough staff working at the service to meet people’s needs and robust staff recruitment procedures were in place. Appropriate safeguarding procedures were in place. Risk assessments provided information about how to support people in a safe manner.
Staff received on-going training to support them in their role. People were able to make choices for themselves and the service operated within the spirit of the Mental Capacity Act 2005. People told us they enjoyed the food. People were supported to access relevant health care professionals.
People told us they were treated with respect and that staff were caring. Staff had a good understanding of how to promote people’s privacy, independence and dignity.
Care plans were in place which set out how to meet people’s individual needs. Care plans were subject to regular review. People were supported to engage in various activities. The service had a complaints procedure in place and people knew how to make a complaint.
Staff and people spoke positively about the senior staff at the service. Quality assurance and monitoring systems were in place which included seeking the views of people who used the service.
Medicines were managed in a safe way although we found one discrepancy with the medicines records and have made a recommendation about this.