Updated 25 June 2024
Fanshawe Avenue is a domiciliary care agency providing support with personal care to people living in their own homes, many of whom are older people. We carried out our on-site assessment on the 19 July 2024 and our assessment activity started on 10 July and ended on 2 August 2024. We found the service supported people in a way that was safe and person-centred around people’s needs. There were enough staff and robust staff recruitment procedures were in place. People were able to consent to their care and were supported to be as independent as possible and to make choices about their care and support.