30 January 2013
During a routine inspection
Patients' privacy and dignity was respected. The provider had a policy on patients' privacy to maximise clarity on ensuring patients' privacy and dignity.
The premises were well maintained and appeared clean and tidy. Patients confirmed that staff demonstrated good hygiene practices, some of which we had observed when we arrived. Patients, staff and others were protected from the risk of unsafe or unsuitable premises because appropriate risk assessments of equipment and premises had been completed.