St. Euphrasia's Care Home

Updated 8 January 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe, and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 15 December 2020 and was announced.

Updated 8 January 2021

About the service

St Euphrasia’s Care Home is a residential care home providing personal care to Sisters of the ‘Good Shepherd’, a religious order of women in the Roman Catholic Church. The care home is linked to the Good Shepherd convent situated next door. It is a single storey building with 14 single rooms, five of which provide en-suite facilities and is based in Blackley, Greater Manchester. At the time of the inspection there were 11 people living in the home.

People’s experience of using this service and what we found

People reported feeling very safe and cared for in the home. Staff were knowledgeable about safeguarding people and when to raise concerns. People received their medicines safely and recruitment practices were safe. The home was clean and staff understood their infection control responsibilities.

People told us that staff were responsive to their needs. There was excellent feedback about the food. An established team received training to carry out their roles effectively and there was no agency staff being used. The environment was dementia friendly and people were supported to make their own decisions.

People we spoke with told us that staff were kind and caring and that they were treated with dignity and respect. We observed staff that were committed to their roles and were responsive to people’s needs and promoted their independence.

Care was person centred and people were supported to access health and social care professionals when they needed to. People’s spiritual needs were met and there was good feedback about the home’s routines and the activities provided.

The home was managed by a registered manager who was respected by staff and valued by the people who lived in the home. Staff reported a high level of job satisfaction. There was an open transparent culture that supported good practice and there was good communication in place with people, families and staff.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 31 May 2019).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.