Background to this inspection
Updated
10 April 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.
This inspection took place on 16 March 2021 and was announced.
Updated
10 April 2021
About the service: Fairview House is a care home registered to provide accommodation with personal care for up to 24 people. The service is intended for older people and does not provide nursing care. 22 people were living at the service at the time of the inspection.
People’s experience of using this service:
Without exception all the people and relatives we spoke with praised the service. One person said the registered manager was “very approachable and very visible and a relative described the service as “Homely”.
People felt safe and well cared for. People’s preferences were respected, and staff were sensitive and attentive to people’s needs. Staff were seen to be kind, caring and friendly and it was clear staff knew people and their relatives well.
There were sufficient numbers of staff employed to ensure people’s needs were met. Recruitment practices were safe, and staff were well-trained.
Risks to people’s health, safety and well-being were assessed and management plans were in place to ensure risks were mitigated as much as possible. Staff were aware of their responsibilities to safeguard people.
Some care plans required more detail about people’s abilities and preferences in relation to how they wished to be supported with their personal hygiene needs.
People received their medicines safely and as prescribed. Medicine management practices were safe.
There was a variety of social activities arranged and the registered manager.
The environment was safe, and equipment regularly serviced to ensure it remained in safe working order.
Quality assurance processes undertaken by the registered manager and the provider ensured people received high quality care that met their needs and respected their preferences. People and their relatives were involved in making decisions about their care.
Rating at last inspection: Good. The last inspection report was published on 18 July 2017
Why we inspected: This was a planned inspection based on the rating at the last inspection. The service remained rated Good overall.
Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.