Health & Aesthetic Clinic Limited T/A Health and Aesthetics Clinic

Updated 14 June 2023

The provider for Health & Aesthetic Clinic Limited T/A Health and Aesthetics Clinic is Health & Aesthetic Clinic Limited. The provider is registered to provide the regulated activities of diagnostic and screening procedures, family planning, services in slimming clinics and treatment of disease, disorder or injury (At the time of the inspection the provider did not offer a slimming clinic or family planning or GP service) located at:

374 Shooter's Hill Road

London

SE18 4LS

Health & Aesthetic Clinic Ltd was established in 2011. It is a private doctor-led aesthetic clinic that carries out non-surgical treatments such as skin peels, dermal fillers, laser liposuction, body contouring and a range of other treatments.

At Health & Aesthetic Clinic Ltd the aesthetic cosmetic treatments that are provided are exempt by law from CQC regulation. Therefore, we carried out the inspection in relation to medically related treatments only.

Services are available for people over the age of eighteen only.

The staff team comprises of one clinical director who is also the clinical lead for governance, a CQC registered manager, a practice manager, three aesthetician and a part-time private GP.

The clinic operates from converted premises, facilities include disabled parking, entrance ramp, platform lift, five large and fully air-conditioned treatment rooms, two accessible toilets, an off reception waiting area and free guest WIFI.

The clinic’s opening times are Monday, 10am-7pm; Tuesday and Thursday, 10am-8pm; Wednesday and Friday, 10am-6pm and Saturday, 9pm-5pm. The clinic is closed on Sundays.

How we inspected this service

We based our judgement of the quality of care at this service on a combination of:

• what we found when we inspected, and information submitted by the provider.

Updated 14 June 2023

We previously carried out an announced inspection of Health and Aesthetics Clinic, 374 Shooter's Hill Road, London, on the 22 August 2022. We found the practice was in breach of Regulation 17 (Good Governance) of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The service was rated good overall and rated good for the key questions of safe, effective, caring and responsive and requires improvement for well-led.

The full report of the previous inspection can be found by selecting all reports linked for health and aesthetics clinic on our website www.cqc.org.uk

We carried out a focused inspection on the 15 May 2023, to review the improvements made by the service in response to the breach of regulation.

We have rated the service Good overall.

We have rated the service Good for providing a well led service:

The Clinic is a private doctor-led aesthetic clinic that carries out non-surgical treatments such as skin peels, dermal fillers, laser body contouring and a range of other treatments. At the time of the inspection the provider did not offer a slimming clinic or a GP service.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The Health and Aesthetic clinic provide a range of non-surgical cosmetic interventions, for example Botox, which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.

The clinical lead is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

• At our previous inspection on the 22 August 2022, we rated well-led as requires improvement because we were unable to be assured that the recently implemented governance systems were sustainable. At this inspection we found the provider

had responded to our findings and had fully embedded the new governance and risk systems.

The areas where the provider should make improvements are:

• Continue to keep a record of all recruitment and training documents for all staff.
• The service should follow the guidelines for staff immunisations as recommended in The Green Book - Information for public health.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services