About the service Doddlespool Hall Care Home is a residential care home providing personal care to 24 older people some of whom were living with dementia at the time of the inspection. The service can support up to 25 people. Doddlespool Hall Care Home is a two-storey building set in large gardens.
People’s experience of using this service and what we found
This was a targeted inspection that considered how the accidents and incidents were managed and infection control policies and practices. During our inspection we found no concerns in relation to these areas and we found the following examples of good practice.
People were supported by safely by staff following accidents and incidents. People and those important to them were kept informed following accidents and incidents. People had timely access to external professionals, where required following accidents and incidents. The registered manager reviewed all accidents and incidents and took action to reduce future risk to people.
People were supported by trained staff and in line with government COVID-19 guidance. People were supported to keep in touch with those important to them by staff in a variety of innovative ways. Staff supported people to remain well where they were unable to have entertainment into the home by hosting a Christmas show.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 16 September 2019). As this inspection only considered the key question of ‘Safe’ we have not made any changes to this rating.
Why we inspected
We undertook this targeted inspection to check on concerns that were raised with us about a specific incident at the home. The overall rating for the service has not changed following this targeted inspection and remains good.
CQC have introduced targeted inspections to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.