The Care Quality Commission
  • Dentist
  • Dentist

Archived: The Village Dental Practice

287-289 Main Road, Southbourne, Emsworth, Hampshire, PO10 8JG (01243) 377652

Provided and run by:
Mr. Robin L. Bartlett

Important: The provider of this service changed. See new profile

All Inspections

16 March 2015

During a routine inspection

We spoke with four patients who used the service. They were all happy with the care and treatment they received and the way in which it was delivered. One patient told us, "I am glad to say I have no complaints to make".

Before patients received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes. We noted patients' verbal and written consent was obtained before care and treatment was undertaken. Patients' views and experiences were taken into account in the way the service was provided and delivered in relation to their treatment. Patients were cared for, or supported by, suitably qualified, skilled and experienced staff.

Care and treatment was planned and delivered in a way that was intended to ensure patients' safety and welfare. There were arrangements and equipment in place to deal with medical emergencies. We saw there were effective systems in place to reduce the risk and spread of infection. We also found systems were in place for patients and relatives to make a complaint about the service if necessary.

12 March 2012

During a routine inspection

Patients were complimentary about the dental staff at the practice saying they put people at ease and were very friendly. We spoke with one patient who had had a course of treatment and he told us that before each visit, the dentist described the treatment that was going to be undertaken and the cost of it. We spoke with one patient who needed to see the dentist in an emergency and he was pleased the practice had fitted him in on the same day.