There were 10 people who used the service on the day of our inspection. Seven people were detained under the Mental Health Act 1983. Two people lived in separate flats that were within the building. One person was semi-independent in their flat and was soon to be discharged. The other person had staff who worked with them on a one to one basis to help meet their needs. We spoke with seven people who used the service, an advocate who visited during our inspection, six members of staff and the registered manager.
People told us that staff supported them. One person said, 'It's better than my last place as it is not so secure. I have a mobile phone here. I have got a lot of leave and staff have sorted it for me.'
Staff had the information they needed to know how to support people who used the service to meet their individual needs.
We saw that people were encouraged to eat a healthy and balanced diet to ensure their health and wellbeing. One person said, 'The food is good, we have a choice.'
People told us that staff gave them their medicines when they needed them. Medicine managements systems in place were safe so that people received their medicines as prescribed to ensure their safety and wellbeing.
Staff were supported to ensure they had the appropriate skills and knowledge to safely meet people's needs.
People, their relatives and staff were asked for their views about the hospital and we saw that these were listened to.