Oasis Bradford

Updated 31 March 2020

Oasis Bradford is a drug and alcohol residential detoxification service located within Bradford, West Yorkshire. UK Addiction Treatment (UKAT) is the provider for Oasis. Oasis Bradford was originally commissioned by the Department of Health in 2009 as the only detoxification unit in West Yorkshire at the time. The service changed provider twice before UK Addiction Treatment (UKAT) took it over in 2016.

The 19-bedded detoxification unit is equipped to accommodate people with limited mobility and wheelchair users who can self-care if needed. It can also provide appropriate support if clients needed help with personal care.

Oasis Bradford provides treatment for males and females aged 18 and above to complete a physical withdrawal from drugs and/ or alcohol or stabilise their use safely with medical support. At the time of the inspection there were 15 clients receiving care and treatment at the service.

At the time of the inspection, private paying clients made up 60% of the clients receiving treatment. As well as medical detoxification, the service also provides psychosocial interventions aligned to clients’ medical treatment. The interventions include group therapies and one to one work with a full-time counsellor. There was a registered manager in place and a nominated individual. The service is regulated to carry out:

• Accommodation for persons who require treatment for substance misuse as its regulated activity.

Oasis Bradford was last inspected in August 2017. The service was found to be compliant with the Health and Social Care Act 2008 (regulated activities) regulations 2014. At the time of the last inspections we did not rate substance misuse services.

This is the second inspection of this service since it registered with CQC under its current provider. The inspection took place on the 18 February 2020 and we inspected all of the key questions. Our inspection was unannounced which meant that staff did not know that we were coming to inspect the service.

Updated 31 March 2020

Oasis Bradford is a drug and alcohol residential, 19 bedded detoxification service located within Bradford, West Yorkshire.

We rated Oasis Bradford as good because:

• Staff ensured the safe running of the service. The building environment was clean, well maintained and fit for the purpose it was being used. The service had good safeguarding mechanisms in place to ensure the protection of vulnerable people. Staff ensured incidents were investigated and lessons learnt across the service.

• The provider used interventions that were in line with best practice and national guidance. They offered their clients a range of different medical and therapeutic treatment options. Oasis Bradford employed a range of skilled staff with relevant qualifications to undertake their roles successfully. Staff received regular supervision and annual appraisals. Staff developed holistic, recovery-oriented care plans informed by a comprehensive assessment. Staff engaged in clinical audit to evaluate the quality of care they provided.

• Staff were kind, compassionate and caring. Clients were at the centre of the care that the service offered. Clients were consulted with during times of change and their feedback was used to improve services. Clients were overwhelmingly positive about the care and treatment they received.

• Staff were responsive to the needs of the people who use the service. They took appropriate measures to ensure clients could access the service by addressing protected characteristics such as disability and ethnicity. The service had a clear referral criteria and could treat clients in a timely manner; it also met its target for successful discharges. The service received 269 compliments in the last 12 months in comparison to 11 complaints.

• The service was well led. The leaders were visible, knowledgeable and well established in their role. The organisation promoted an open culture where staff felt they could raise concerns without fear of reprisal. Oasis Bradford had robust, effective governance systems in place which enabled leaders to monitor performance and drive improvement.

However:

• We found therapy space was be limited if the service was operating at capacity. However, we were told that the service had plans to extend its provision to a neighbouring building.