Archived: Sundridge Court Nursing Home
All Inspections
13 June 2013
During an inspection looking at part of the service
12 April 2013
During an inspection in response to concerns
People at the home, or relatives of people using the service, told us the staff were kind and caring. One person described the staff as "first class". People told us they really enjoyed the activities offered at the home and most people found the food good. The staff we spoke with knew how to respond to any allegations of abuse and the majority of staff were up to date with safeguarding training. Although people told us they did not generally see their care plans they felt that they received care which met their needs and was in line with their individual preferences. People told us that staff at the home were busy but were able to support people as needed.
25 July 2012
During a themed inspection looking at Dignity and Nutrition
staff and their involvement in making choices about their care. They also told us about the
quality and choice of food and drink available. This was because this inspection was part
of a themed inspection programme to assess whether older people living in care homes
are treated with dignity and respect and whether their nutritional needs are met.
The inspection team was led by a CQC inspector joined by an Expert by Experience,
people who have experience of using services and who can provide that perspective.
We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way
of observing care to help us understand the experience of people who could not talk with
us.
People we spoke with said that they were well looked after at the home. They said their needs were met and they were happy and satisfied with the service. They told us that the staff were very supportive and they felt safe at the home.