Updated 12 March 2018
We carried out a focused inspection of A & D Dental Practice on 26 February 2018
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We carried out this inspection to follow up concerns we originally identified during a comprehensive inspection at this practice on 24 August 2017. We received further concerns after the inspection and returned to complete a short notice focussed inspection on 27 November 2017. This inspection was to check the issues identified at both inspections had been addressed. We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.
At a comprehensive inspection we always ask the following five questions to get to the heart of patients’ experiences of care and treatment:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
When one or more of the five questions is not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area(s) where improvement was required.
At the previous comprehensive inspection we found the registered provider was providing safe, caring and responsive care in accordance with relevant regulations. Following the focussed inspection we judged the practice was not providing effective or well-led care in accordance with regulations 11 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our reports of those inspections by selecting the 'all reports' link for A & D Dental Practice on our website www.cqc.org.uk.
We also reviewed aspects of the key question of safe as we had made recommendations for the provider relating to this key question. These particularly related to issues concerning infection control, medical emergencies, electrical safety and radiography. We noted that improvements had been made.
Our findings were:
Are services effective?
We found this practice was providing effective care in accordance with the relevant regulations.
The provider had made improvements to put right the shortfalls and deal with the regulatory breach we found at our inspection on 27 November 2017.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements to put right the shortfalls and deal with the regulatory breach we found at our inspection on 24 August 2017.