Updated 28 August 2019
Dottore London is a private health clinic in central London which specialises in offering medical services to Italian nationals living in England, although all nationalities are welcome as patients. The clinic offers consultations for adults and children and provides the following specialities: gynaecologists, paediatricians, dermatologists, orthopaedists, neurologists, gastroenterologists, psychiatrists, physiotherapists, ear nose and throat (ENT) specialists, speech therapists,dietitians and psychotherapists. A complete list of services can be found on the clinic’s website: https://www.dottorelondon.com/
Patients can be seen by Italian and English-speaking doctors who deliver private consultations at the clinic during weekdays and the weekend as required.
There are four managing partners, three of which are clinicians and one, the service manager, is also the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
There are a total of 31 consulting doctors who see patients at the clinic, all of whom are employed within the NHS. There are two non-clinical members of staff who assist with admin and reception duties.
The service is registered with CQC to deliver the regulated activities of: Diagnostic and screening procedures and Treatment of disease, disorder or injury. The service is open Monday to Saturday from 10am to 8pm. Home consultations can also be offered seven days a week depending on the doctors’ availability.
Our inspection team was led by a CQC lead inspector. The team included a GP specialist advisor and a practice manager specialist advisor.