17 July 2013
During a routine inspection
There were systems in place to ensure people understood practices and procedures before they gave their consent, which meant people were able to make informed decisions about their care and treatment.
Care was planned in a way to ensure people's safety. People were provided with post treatment advice and information. There were procedures in place to deal with medical emergencies.
The clinic was clean and well maintained. There were systems in place to reduce the risk of infection.
There was a complaints policy in place and people were given information on how to provide feedback about the service. We saw written feedback from people which was positive about the service.