21 June 2023
During an inspection looking at part of the service
About the service
Dimensions 6 The Avenue is a residential care home providing personal care without nursing for people with a learning disability and/or autism. Some people in the home also had other associated needs including mental health and dementia. The service was for up to 8 people. At the time of our inspection 7 people lived at the home.
People’s experience of using this service and what we found
Right Support:
People felt safe and had positive relationships with the staff supporting them. There was a positive, caring culture which promoted independence for people. Staff were recruited in a way that kept people safe.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Although, we recommended staff learning more about supporting people who could become distressed and anxious.
Right Care:
People’s care was person-centred and led by them and their needs. Staff spoke fondly about the people they supported and knew them well.
People’s privacy and dignity was always respected by staff. People were able to choose where they spent time in the home.
Right Culture:
The management led an open-door culture. The registered manager encouraged people, relatives and staff to help run the service. This empowered people to be confident and live their lives.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 2 February 2018).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Recommendations
We have recommended that the provider seeks guidance on restrictive practices.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.