Archived: Barton Brook Care Home

Updated 5 August 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

We received information of concern about infection control and prevention measures at this service. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 15 July 2021 and was announced.

Updated 5 August 2021

This inspection took place on 22 and 25 October 2018. The first day was unannounced.

Barton Brook Care Home provides nursing, personal care and accommodation for up to 120 older people. The home is owned by HC-One Oval Limited. Accommodation is provided in four single storey units with each unit housing up to 30 people. The units are called Moss (Residential Dementia), Monton (General Residential), Brindley (General Nursing) and Irwell (Intermediate Care). There is a large car park available at the front of the building.

At the time of the inspection there were 116 people living at the home, across each of the four units.

Barton Brook is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The home was previously owned by Bupa and was sold to HC-One Oval Limited in February 2017 and ultimately re-registered with CQC; however the home retained its inspection history.

Our last inspection of Barton Brook took place in July 2017 when the home was rated as Requires Improvement overall and for the key questions Effective and Well-led. Safe, Caring and Responsive were rated as Good. At that inspection, we identified breaches of the regulations regarding safeguarding people from abuse and improper treatment and good governance (two parts of this regulation). We were sent an action plan following this inspection, which detailed improvements which would be made within the home to address the concerns.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Medicines were managed administered, stored and recorded safely.

We found there were enough staff working on each of the units to care for people safely. Some staff spoken with said they felt more staff were needed on the units, however they felt this did not impact on the care people received.

The premises were being well maintained, with regular servicing checks of equipment and the building carried out. The home was clean and tidy throughout, with infection control procedures followed as required.

People who used the service and their relatives told us they felt the service was safe. There were appropriate risk assessments in place for people, with guidance on how to minimise risk. Staff recruitment was robust with appropriate checks undertaken before staff started working at the home.

We found staff received sufficient training, supervision/appraisal and induction to support them in their role. The staff we spoke with told us they were happy with the training they received and felt supported to undertake their work.

We found the home worked closely with other health professionals and made appropriate referrals if there were concerns. Details of any visits from other professionals were recorded within people’s care plans.

Appropriate systems were in place regarding deprivation of liberty safeguards (DoLS) and the mental capacity act (MCA).

People told us they enjoyed the food and we saw people being supported to eat and drink, throughout the day.

We received positive feedback from people we spoke with about the care provided at the home. Visiting relatives said they had no concerns with the care being delivered at the home. People said they felt treated with dignity and we observed staff treating people with respect during the inspection.

There were a range of different activities available to participate in and people told us there was enough to keep them occupied during the day.

We found complaints were responded to appropriately, with compliments also collated where people had expressed their satisfaction about the care provided.

Staff meetings took place, giving staff the opportunity to discuss their work and raise any concerns about practices within the home. We observed a staff handover taking place, where an update was provided about people’s care needs from that shift.

Staff spoke positively about management at the home and said the manager was supportive and approachable.

The registered manager was involved in a number of initiatives within the local community and worked closely with other organisations as required.

Policies and procedures were in place and were being reviewed regularly to ensure the information was still current.