Updated 8 January 2025
Date of inspection: 04 February 2025 to 13 February 2025. The service provides supported living to people in their own homes. At the time of the inspection there were 36 people receiving the regulated activity of personal care at the service. The location is also registered to provide domiciliary care, but at the time of the inspection nobody was using this service. Therefore, our findings are in relation to supported living only. The inspection was prompted following a review of information held about the service and the length of time since the last inspection.We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. People were supported by staff who were kind and caring. Staff knew the people they supported well and worked to cater for people’s individual needs and preferences. People’s needs were assessed and regularly reviewed. The provider worked closely with health and social care professionals to ensure people received positive outcomes. Managers ensured staff received appropriate training and supervision to safely and effectively deliver care to people. There was a positive culture at the service, with managers taking appropriate actions to investigate incidents, accidents and complaints.