22 January 2013
During a routine inspection
Only one person who uses the service was available for us to talk with when we accompanied staff on their checks on service users. He spoke well of the service both from his own perspective and that of other users who he represented in his role as the project's service user representative. He said people had few complaints other than wanting to move more quickly on to their own independent accommodation and concerning the cleanliness of the bathrooms.
A commissioner of the service told us they were satisfied with the service provided at Leander Road.
Some areas of the premise needed some attention, for example the kitchen and 'wet' bathroom needed refurbishment. We saw written evidence that the works are due to start on the 4 March 2013 and are expected to take three weeks.